Privacy Policy

Last Updated: December 27, 2024

1. Introduction

This Privacy Policy describes how Dolphinet ("we", "our", or "us") collects, uses, and protects your information when you use NodeVault ("the App"), a decentralized cryptocurrency wallet application. By using NodeVault, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We may collect the following information that you voluntarily provide:

• KYC/Identity Verification Data: If you choose to complete identity verification (KYC), we may collect personal information including name, government-issued ID, address, phone number, and email address. This information is used solely for compliance purposes and to enable access to regulated DeFi protocols.
• Contact Information: Email address when you contact our support team or subscribe to newsletters.
• Feedback and Support Requests: Information you provide when reporting issues or requesting support.

2.2 Information Automatically Collected

When you use NodeVault, we may automatically collect:

• Device Information: Device type, operating system version, unique device identifiers.
• Usage Data: App features used, interaction patterns, crash reports, and performance data.
• Network Information: IP address, network type, and connection information (for blockchain interactions only).
• Analytics Data: Aggregated, anonymized usage statistics to improve app functionality.

2.3 Information We Do NOT Collect

We want to emphasize what we do NOT collect:

• Private Keys or Seed Phrases: These are stored exclusively on your device and never transmitted to our servers.
• Wallet Addresses: We do not track or store your wallet addresses unless you voluntarily share them for support purposes.
• Transaction Details: We do not monitor or store your transaction history or balances.
• Biometric Data: Face ID and Touch ID data are processed locally on your device and never leave your device.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process and verify KYC/identity verification requests
• To enable access to regulated DeFi protocols and services
• To respond to your support requests and inquiries
• To send important updates and notifications (with your consent)
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and regulatory requirements
• To analyze usage patterns to improve user experience (using anonymized data)

4. Data Storage and Security

4.1 Local Storage

Your private keys, seed phrases, and sensitive wallet data are encrypted and stored locally on your device using iOS Secure Enclave and Keychain services. This data never leaves your device and is protected by your device's security features (Face ID, Touch ID, or passcode).

4.2 Server Storage

KYC verification data and support-related information are stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4.3 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. KYC data may be retained as required by regulatory compliance obligations.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• KYC Service Providers: We may share KYC verification data with third-party identity verification providers to process your verification requests.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Service Providers: We may share information with trusted service providers who assist in operating our services (e.g., cloud storage, analytics), subject to strict confidentiality agreements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal and regulatory retention requirements.
• Withdrawal of Consent: You can withdraw consent for KYC verification at any time, though this may limit access to certain features.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt-out of marketing communications and non-essential data collection through app settings.

To exercise these rights, please contact us at nodevault@dolphinode.world.

7. Third-Party Services

NodeVault may integrate with third-party services, including blockchain networks, DApps, and DeFi protocols. When you interact with these services, your interactions are subject to their respective privacy policies. We encourage you to review the privacy policies of any third-party services you use.

8. Children's Privacy

NodeVault is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us